At Modernessentials, customer satisfaction is our top priority. We have a transparent and easy return/refund policy.

1. Return Window: You can request a return or exchange within 7 days of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition as received.

2. Non-Returnable Items: Certain items like innerwear, hygiene products, or items on clearance sale may not be eligible for return.

3. Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

4. Refund Timeline: If approved, your refund will be processed and automatically credited to your original method of payment within 5-7 working days.

5. Cancellation Policy: You can cancel your order at any time before it is dispatched. Once the order is shipped, cancellations are not possible, and you will need to follow the return process.

6. Contact Us: For any queries related to returns or refunds, please reach out to us at: [support@modernessantials.com]